 Step
1:
We pre-inspect rug for any damage. Also,
at this point we take a photo of the rug
for documentation. If we find any problems,
we will contact you to discuss solutions.
|
 Step
2:
We vacuum front and back to remove loose
soil and grit. Our machine uses specially
patented gold brushes. These brushes rotate
counter clockwise to gently massage all
sides of the rug pile. This helps remove
deeply embedded soil and dirt.
|
 Step
3:
The rug is then tested for fugitive dye
bleed. This process takes 24 hours, with
each color being tested. If dye bleed does
occur, we will contact you for alternate
procedures.
|
 Step
4:
Next, we hand clean the rug front and back
using a soft horsehair brush and our specially
formulated Oriental Rug shampoo. |
 Step
5:
Our exclusive lano-rinse process puts essential
oils back into the rug to keep it soft and
supple. Then we add a special conditioner
that prepares the fiber for any topical
treatments.
|
 Step
6:
The rug is next inspected by quality control.
Any topical
treatments such as protectors or mothproofing
are applied.
|
 Step
7:
We groom the nap of the rug and place it
in our temperature-controlled drying chamber.
Special dehumidifiers and air movers are
used to dry the rug quickly.
|
 Step
8:
The fringe is then groomed, cleaned, and
brightened using a specially formulated
fringe cleaner.
|
 Step
9:
The rug is then sent to final inspection,
rolled, wrapped, and delivered back to you.
The turnaround time is usually 2 weeks,
not including shipping time.
|
Step
10:
 We
follow up with an e-mail or phone call to
be sure everything was satisfactory. |
We
use the Authentic Persian Hand Wash Technique.
This is a gentle but thorough method of cleaning
your tapestry or rug. There are up to 10 steps
used to insure quality results and to provide
the most extensive cleaning ever.